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Code d'Examen: 7303
Nom d'Examen: Avaya (Avaya CallPilot Implementation Exam)
Questions et réponses: 68 Q&As
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NO.1 Working as a team, the Project Manager has just finished programming the agents in the PBX,
while technician configured them in Avaya CallPilot. When Avaya CallPilot hoots into service, all
channels come up except for one. Prior to the replacement of hardware, it is decided to look into
the Event log.
Which event below gives a possible clue us to what the problem is?
A. DialogicEventManagement system initialization failed.
B. IMAreceived a disk full event.
C. Event from Blue Call Router: All Port Busy Indication.
D. TN/DN mismatch.
Answer: D
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NO.2 When installing Avaya CallPilot Reporter, what is a valid installation option?
A. Client PC
B. Avaya CallPilot server
C. Administrator PC
D. Customer provided Web server
Answer: D
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NO.3 The Avaya CallPilot 600r server has one MPM96 card. The PBX it is connecting to will require
MGate cards.
How many MGate cards are needed to support 80 voice channels?
A. 1
B. 2
C. 3
D. 4
Answer: C
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NO.4 Which two additional software packages are installed during the Avaya CallPilot Reporter
installation?
A. Adobo Acrobat
B. Crystal Repots
C. Application Builder
D. a Sybase database
Answer: B,D
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NO.5 A technician has completed the configuration and programming for an implementation of a
new Avaya CallPilot system.
When the Avaya CallPilot is rebooted, over which local Area Network (LAN) connection does the
Communication Server 1000 communicate with the Avaya CallPilot voicemail system.?
A. DSO
B. CLAN
C. ELAN
D. SLAN
E. TLAN
Answer: C
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NO.6 A technician is installing a 600r, and notices that the server boots to the Windows screen then
starts
booting again. It is stuck in a boot.
What is the first step that should be taken?
A. Re-image the server.
B. Openacase requesting a replacement server.
C. Replace the hard drive.
D. Verify theSCSIterminator or tape drive is properly connected to the server.
Answer: B
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NO.7 A technician is installing an Avaya CallPilot with the NTRH40CA MBP96 CAT5 board and two
NTRB18DA Mgate cards.
When cabling the NTRB18DA Mgate cards in a Communication Server 1000S Media Gateway, which
statement describes the cabling configuration that is the most valid?
A. Attach the customersupplied RJ-45cables to thefaceof the Mgate cards and then to the MBP96
card.
B. Attach the customer supplied RJ-45 cables to the backplane of the Media Gateway or
MediaGateway
expansion cabinet and then to the MBP96 card.
C. AttachNTDU0609 cables to the face of the Mgate cards and route them outside the Media
Gateway.
Then couple the customer supplied RJ-45 cables from the NTDU0609 to the MPB96 cards.
D. Attach the NTDU0609 cables to the face of the Mgate cards and take them outside the Media ay
lo a
customer supplied Ethernet hub. Attach RJ-45 cable from the hub to the MPB96cards.
Answer: C
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NO.8 A technician is preparing for an Avaya CallPilot installation and is reviewing site survey
information.
The customer wants to implement the desktop messaging feature, but on the survey there is no
mention
of desktop messaging seats.
Where is it confirmed that desktop messaging seats were ordered?
A. on the shipped packing list
B. on the keycodecertificate
C. in the AvayaCallPilotsystem afterimplementation
D. in theconfigurationwizardduring implementation
Answer: B
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NO.9 A company is planning to install a new Avaya CallPilot RIs. 5.0 system. They need a high
availability
system that will allow a standby server to lake over in case the primary server fails.
Which hardware platform should be delivered on-site?
A. 703t
B. 600r
C. 1006r
D. 1002rp
E. 2250
Answer: C
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NO.10 A technician is installing an Avaya CallPilot system on a customer site. After running the Setup
Wizard and the Configuration Wizard 'he technician has verified the server operating system
settings are correct for the site and has rebooted the server to place the system into operation.
After the reboot is complete and the technician has logged hack on to the server, which process
verifies
that the Avaya CallPilot server is able to receive incoming calls?
A. Print the ControlDNs.
B. Print the Virtual Agents.
C. Ping theELAN connection.
D. Dial the VoiceMessagingDNasdefined in the Configuration Wizard.
Answer: D
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